Skip to content
Home » Testimonials

Testimonials

Hear what teams are saying about our programs, methods and experts.

loudspeaker with confetti

I had the pleasure of working with Jennifer Chadwick when she partnered with us to train our design team on understanding accessible user experiences. Her ability to break down complex accessibility principles into practical and actionable insights, as well as her clear passion and enthusiasm in the topic, made for an engaging and impactful workshop that had a positive impact on our team’s approach and mindset.

Jenn is especially skilled at meeting people where they’re at and providing thoughtful and supportive guidance. Her collaborative nature and clear communication make her a fantastic partner for any team, regardless of their starting point with accessibility. It was an absolute pleasure working together.

If you are looking for someone to help build more accessible and user-centered products, Jenn is your person.

Alexandria Yeung, Lead, Digital Accessibility, Porter Airlines


“It felt good to take time out and focus on a plan. Jennifer’s inventory of our staff, tools and processes identified gaps that I wouldn’t have seen or understood.  Little tweaks to our daily work, plus purchasing video captioning software, made it much easier to meet the requirements. She connected my team to the tools and training we need. We feel comfortable with accessibility, like it’s manageable.

The program session was absolutely worth the time. We’re now set for the next two years.”

Chief Marketing Officer


“I think the accessibility fixes are going to be a lot more manageable to action than I was anticipating. I’m really excited to knock these items off the list!

This has been a huge help.”

Digital Director, Large clothing retailer


“It was such a delight to work with Jennifer this whole year. I really appreciated all her expertise. She was so helpful, friendly and considerate. 

Jennifer is detail-oriented and always followed up on any questions.”

Annie Wu, Business Analyst & Project Manager, Glentel


“I wanted to say thank you again for the many months of amazing insights, help, knowledge, etc. I’ve learned so much from you, taking every question I had with care and ease.

Thank you again for being a mentor, guide, rationale and so much more.”

Jade Lam, Marketing Operations Specialist, Canadian Medical Association


“A passionate and knowledgeable accessibility expert, Jennifer’s contributions have been critical in shaping clients’ approach to accessibility, and her ability to collaborate effectively with cross-functional teams has been a key in success.

She is an asset to any organizations looking to develop their accessibility strategy and build a more inclusive culture.”

Dr. Angela Young, CPACC


I had the pleasure of working alongside Jennifer on the Government of Canada’s ESDC accessibility project, and I cannot recommend her highly enough. Her extensive knowledge of user experience (UX) design and Web Content Accessibility Guidelines (WCAG) was truly instrumental in our team’s success.

Beyond her technical expertise, Jennifer was a pivotal force for collaboration throughout the project. Her leadership in this area not only strengthened our project but also fostered a culture of sharing and continuous learning among teammates.

Jennifer is an out-of-the-box thinker, able to tackle challenges with innovative solutions. Her contributions were invaluable, and she was a fantastic addition to our team.

Mirjam Sharpe, Accessibility Test Manager and DHS Section 508 Certified Professional, Plato


“I’ve worked with Jennifer on multiple projects over the past five years and have learned a great deal about user experience and accessibility from her. I count on her for knowledgeable and insightful guidance on projects and very thorough analyses and recommendations.

Her understanding of web accessibility is second to none, and she has both a designer’s sensibility and the technical chops of a developer, making for a rare combination of skills.”

Ann Mayer, Senior Content Strategist