Methods

W3C Accessibility Roles and Responsibilities Mapping (ARRM)

The World Wide Web Consortium (W3C) publishes the global standard for web and mobile accessibility, the Web Content Accessibility Guidelines (WCAG) 2.2).

Their draft Accessibility Roles and Responsibilities Mapping (ARRM) is the official tool to break down the WCAG 2.2 success criteria into actionable tasks and assign them to a Primary, Secondary or Contributor owner. Use the pre-set list, Roles Involved In Accessibility and/or conduct the role-based Decision Tree team exercise.

More info: W3C ARRM

IAAP Business Accessibility Criteria (BAC)

The Business Accessibility Criteria (BAC) Program is an tailored membership benefit and framework from the International Association of Accessibility Professionals (IAAP).

If you have the BAC program, we use the criteria set in each of its 14 business areas as your organisation goals, including Leadership, HR, Procurement, Employee Accommodations, Emergency & Disaster Outreach and more.

From there, we break down each criterion into actionable tasks.

More info: IAAP

RACI chart

RACI chart (also known as a Responsibility Assignment Matrix) is a tool used in project management. It maps out every task, milestone, or key decision against the people or roles involved.

The name is an acronym for four roles:

• Responsible (R): The “doer.” This is the person who actually performs the work to complete the task. Every task needs at least one “R.”
• Accountable (A): The “owner.” This person has the final say and is answerable for the task’s success or failure.
• Consulted (C): The “advisor.” These are subject matter experts or stakeholders who provide input before or during the task. Communication is two-way.
• Informed (I): The “spectator.” These people need to be kept up-to-date on progress or decisions but don’t contribute directly to the work. Communication is one-way.

More info: Forbes

Needs Walkthrough Exercise

The Needs Walkthrough exercise is a collaborative team activity to test-drive your content idea or prototype against the needs of five different disability types.

The goal is to think through the needs of users with disabilities and ensure you’re meeting them with your content.  This gives you more knowledge and confidence that you’re being accessible and inclusive. 

At Journey, this can be the basis of a co-design session with people with disabilities, or part of your task planning program (ATP) sessions.

More info is available in Chapter 6: Creating Accessible Content in Inclusive Design for Accessibility: A Practical Guide to Digital Accessibility, UX and inclusive web and app design.